Kindness Speaks Volumes
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    • Home
    • Meet Us
    • Programs
      • Operationalize Kindness
      • Generational Diversity
      • E-Campus
    • Store & Free Resources
      • Marketplace
      • Tools & Resources
    • Research / Case Study
      • Take the Survey
      • Case Study
    • Media
    • Connect With Us
  • Home
  • Meet Us
  • Programs
    • Operationalize Kindness
    • Generational Diversity
    • E-Campus
  • Store & Free Resources
    • Marketplace
    • Tools & Resources
  • Research / Case Study
    • Take the Survey
    • Case Study
  • Media
  • Connect With Us

Embracing Diversity Equity & Inclusion

Our research focuses on each cohort's strength & gifts...

...instead of their challenges & differences.


The DECK Model, developed by Olivia McIvor  help you embrace ways to 

D.evelop, E.ngage, C.ollaborate and K.eep each valuable generation.

Generational Representations

PreBoomer - born before 1946

PreBoomer - born before 1946

PreBoomer - born before 1946


"I Am My Work"

The whistle call reminds us of a generation whose command strategy is a regimented march, based on a paramilitary approach to life and work. 

Born in the Industrial Age, this cohort has maintained a remarkably strong work ethic which is demonstrated by working hard with your hands, paying your dues with experience, and demonstrating true grit. 

Loyal to church, marriage and institutions therefore their approach to almost everything formal and enduring.


Baby Boomer - 1946-1964

PreBoomer - born before 1946

PreBoomer - born before 1946

"I Live to Work" 

Moving away from the command policy of their parents, the puzzle palette demonstrates a collective mindset imprinted to build more interpersonal & collaborative relationships within their lives & work. A prominent sword held high reminds us of a clan who advanced intentionally to change inequity in the world, as they broke crucial ground to establish the women, civil and human rights movements. The sharp pencil replaces the blades and women begin to take center stage in the world of work as they step into careers ranging from the front line to the boardroom. 


Generation X - 1965- 1980

PreBoomer - born before 1946

Gen M (Millennial) 1981-1998


I Work to Live" 

A basketball illustrates this cohort’s 

perseverance in attaining life-work balance, 

as their mantra. This clan is deep-rooted in an entrepreneurial paradigm as company loyalty has disintegrated. These latchkey kids were raised to be independent and are profuse with bright and innovative Ideas —willing to take risks and to

 ‘think out of the box.’ The textbook reminds us of their passion for higher learning 

and information gathering. 

Hard workers, multitaskers, idea sharers with an unwillingness to put work before family.

Gen M (Millennial) 1981-1998

Gen Mi (Millennial) 1981-1998

Gen M (Millennial) 1981-1998

" I Work to Play"

Well established in the frontier of technology, this progressive generation thinks and acts with a global, interconnected approach.

 The cell phone is not for talking, but texting, and clicks out the message, “I work to play.” An enthusiastic cohort who collectively 

sees the world as open and available—where they have access to everything, and everything is a conduit to them. 

A savvy group who sees possibility all around them, and luckily, they carry built-in fraud detectors. 

They are bursting with questions and will use technology to find out the answers 

to who, what, where, when, why 

and of course, how. 

Gen Mi (Millennial) 1981-1998

Gen Mi (Millennial) 1981-1998

Gen Mi (Millennial) 1981-1998

" I Work for Purpose & Security"

With many common qualities and characteristics of their Gen M cousins, 

there are distinct trademarks of this cohort that give them the Mi title.  The internet world and the handheld devices, apps and vocal intelligence surround them. 

Global technology circles them like a halo- influencing their choices, decision, and actions. From the global environment to crowdsourcing, the shared economy to gender identity--they choose to live, and thrive in an inclusive and transparent world where they know they can make a difference, yet are realistic, practical and have wholeheartedly returned to the traditions of their grandparents.  

CHARTERED PROFESSIONAL ACCOUNTANT MAGAZINE

Generational Diversity at Work

Michelle McRae interviews Olivia McIvor for the Feb. 2022 edition. 

"Discussions about equity, diversity, and inclusion often focus on race, gender, or sexual orientation, and understandably so. But another factor that needs to be considered is age, particularly as there are now five generations in the workforce."  

Read the article here!

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Webinars / Workshops / Keynotes

Cracking the Generational Code

In her bestselling book, Four Generations- One Workplace and the upcoming book, Five Generations One Workplace, this session touches on best practices, social research and age perceptions in order to create the fabric of a respectful workplace ripe for recruitment, retention and high levels of engagement.


It is time to acknowledge that it isn’t our differences that divide us but the judgments we have created about one another that interfere with all our collaborative efforts.  In this engaging session, you will learn about the R.A.W. foundation guidelines for each cohort (Request, Approach, Work Credo) and to come away with a user-friendly outline on how to stack the Generational DECK™ (Develop, Engage, Collaborate and Keep) and build understanding between generations.   

Try a 90 minute program via Zoom!

This learning program is built to be experiential no matter your group's age or role within the team.    It is engaging, validating, at times emotional and at other times hilarious. Whether you are looking to attract and retain people, build collaboration, or simply want to understand your team, your teens and your parent, this program never, (like ever) disappoints. 

Learning outcomes are...

  • To gain an understanding of each cohorts lasting imprints that translates into the working environment.
  • To learn practical methods to improve communication and enhance contribution and set individuals up for success.
  • To crack each cohorts unique code of their Request, Work Credo and Life Approach
  • To explore the most common biases that get in the way of recruiting and engaging a diverse team.
  • To discover the current trends and research are telling us about each unique generation.
  • To gain tips and tools by using the McIvor Generational D.E.CK. Model by exploring ways to Develop. Engage. Collaborate and Keep all generations. 

talk to Us about bringing this program to your team

The Intergenerational Board

Based on Olivia McIvor’s bestselling book, Four Generations One Workplace: Sharing in the Information Age this session moves beyond the traditional view of bridging the generation gap to recruiting and engaging board members through the lens of the power of age diversity, equity and inclusion thereby closing the gap on ageism.  


This session will build on each generations imprints and unique strengths to assist boards to understand the critical need for establishing common ground amongst four unique cohorts.


  • Does your board represent a balance of each generation? 
  • How to you develop, engage, collaborate and keep each board member to contribute their experience equally?
  • Are you aware of your unconscious biases getting in the way of recruiting a balanced board?

Workplace Intergenerational Challenges

All of our development programs are chock full of researched and practical ways to learn and create change. We often have more content than time will allow and so we offer tools and resources so you can move your learning forward independently. 


For more free generational challenges, visit the 

Tools & Resources page and download them - FREE!

Download PDF

We all want to get back in-person learning soon however our video conference program promises to deliver the goods!

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